Critter Camp Support

Need help with a puzzle, purchase, restore, or technical issue? This is the official support page for Critter Camp.

Before contacting support

• Make sure Critter Camp is updated to the latest available version.
• Try closing and reopening the app.
• For purchase issues, use the in-app Restore Purchases option where available.
• For App Store billing or refund questions, Apple may need to assist directly because Apple processes App Store payments.

Contact

When you contact us

Please include the Critter Camp version, device model, a short description of what happened, and a screenshot if it would help explain the problem. Do not send passwords, full payment-card numbers, or other sensitive credentials.

Privacy

Information you voluntarily provide to support is handled as described in the Privacy Policy. Privacy-specific questions can be sent to [email protected].